Shipping Policy
This Shipping Policy explains how orders placed through the SonicBloom online store are processed and delivered.
​
1. Worldwide Shipping
We ship to customers worldwide.
​
2. Order Processing
Orders are processed within 1–3 business days after payment has been successfully completed.
Orders are not processed on weekends or public holidays.
​
3. Delivery Time
Estimated delivery time is 5–25 business days, depending on the destination and shipping conditions.
Please note that delivery times are estimates and not guaranteed.
​
4. Tracking
Once your order has been shipped, you will receive an email containing your tracking number and carrier information so you can monitor the delivery status.
​
5. Customs, Duties & Taxes
For international shipments, customs duties, import taxes, or additional fees may apply depending on the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
​
6. Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
​
7. Shipping Delays
SonicBloom is not responsible for delays caused by customs clearance, carrier issues, or other logistics factors beyond our control.
​
8. Lost Packages
If a package is lost during transit, please contact us so we can assist you in resolving the issue with the carrier.
​
9. Contact
For any questions regarding shipping or your order, please contact us:
SonicBloom
128 City Road
London EC1V 2NX
United Kingdom
